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How do I track my online order of Comcast Cable Internet and the modem?

I just ordered Comcast Cable Internet online a few days ago from their main website. They didn't give any tracking numbers or anything I could use to check the status of the order. I'm not even sure if the order was confirmed by a representative when I made the order. I couldn't get the live chat that opens after an order is placed to work. Is there any way to make sure that the order was actually placed and is there any way to track it?

Public Comments

  1. I'm just here to offer you good luck working with comcast. When I have needed their help, such as when the cable is down, I can NEVER get a human on the phone. They just put them through enless button punching, the I hold for a long time, then their automated systems hangs up on me.
  2. Only option is call the customer service center.
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